‌Effective Date: October 13, 2026‌

These Terms of Service constitute a legally binding agreement between you, the user and customer, and ICONIC ELECTRONICS PTY LTD, a registered electronics retail entity based at New South Wales 2753, Australia, operating our official e-commerce platform accessible at www.iconicelectronicsltd.com. By accessing, browsing, creating an account, placing orders, or using any service features on our website, you explicitly acknowledge that you have read, understood, and agreed to be bound by every clause outlined in this document, alongside our separate Privacy Policy, Shipping Policy, and Refund and Returns Policy that are published on our platform. If you do not agree to all the terms specified below, you are not authorised to use our website, make purchases from our store, or access any of our platform services. For any enquiries related to these Terms of Service, you may contact our support team at any time via email at [email protected], or call our service hotline on +61 2 4588 5318 during our operating hours from 9:00 AM to 5:30 PM Australian Eastern Standard Time, Monday to Friday.

1. Platform Eligibility and User Account Registration

Our e-commerce platform is exclusively designed for use by individuals who have reached the age of majority in their country of residence, which is 18 years of age or older for customers residing in Australia. If you are under the legal age of majority in your jurisdiction, you may only use our platform under the direct supervision and explicit approval of a parent or legal guardian, who will be held fully responsible for all activities conducted under your user profile.

When you choose to create a user account on www.iconicelectronicsltd.com, you agree to provide accurate, complete, and up-to-date personal information, including your full legal name, valid email address, contact phone number, and correct billing and delivery addresses. You are solely responsible for safeguarding your account login credentials, including your account password, and all activities that take place under your registered account. You must immediately notify our support team if you discover any unauthorised access to your account, or any suspected security breach that may compromise your account information. ICONIC ELECTRONICS PTY LTD holds no liability for any losses or damages arising from your failure to maintain the confidentiality of your account login details, or from your delay in reporting unauthorised account access.

We reserve the full right to suspend or permanently terminate any user account at our sole discretion, without prior notification, if we determine that the account holder has violated any clause in these Terms of Service, provided false personal information, engaged in fraudulent transaction activities, or carried out any actions that may harm the normal operations of our platform, the legitimate rights of other customers, or our business interests.

2. Product Information, Pricing and Availability

At ICONIC ELECTRONICS PTY LTD, our curated product catalogue features over 170 total items, including stylish and durable phone cases compatible with a wide range of device models from brands such as Samsung, Apple iPhone, Xiaomi, OnePlus, and Google Pixel, as well as high-performance Type-C accessories including cables, chargers, docking stations, power banks, adapters and related tech products. All product descriptions, specifications, images, and functional demonstrations published on our website are drafted based on real user feedback and accurate factory product information, to present the most authentic details of each item for our 120k+ happy customers. However, we do not guarantee that the product display content on our website is 100% error-free, and minor discrepancies in colour or appearance caused by different screen display settings will not be considered as a material product quality issue.

All product prices displayed on our platform are denominated in Euro, and the listed prices do not include applicable shipping fees, import duties, value-added taxes or other local regulatory fees that may apply for international customers, which will be clearly notified to you at the checkout page before you confirm your order and complete the payment. We reserve the right to adjust product pricing at any time, without prior notice, based on raw material cost fluctuations, inventory level changes, promotional activity arrangements, and market operation requirements. The price that applies to your order will be the exact amount displayed at the moment you submit and confirm your purchase.

While we make every effort to maintain accurate real-time inventory data on our website, there are rare occasions that an item marked as in-stock may turn out to be unavailable after you complete the payment, due to unexpected offline inventory shortages or supply chain disruptions. In this scenario, our support team will notify you via email within 2 business days, to offer you the options of selecting an equivalent alternative product of the same or higher value, waiting for the item to be restocked, or processing a full refund for the corresponding out-of-stock amount. We will never arbitrarily cancel your confirmed paid order without providing you with reasonable, transparent resolutions.

3. Order Placement, Payment and Transaction Terms

When you submit an order on our website, this action constitutes a formal purchase offer that you make to us. We retain the right to review and approve all incoming orders, and we may reject any order at our discretion for reasons including but not limited to suspected payment fraud, abnormal large-quantity order placement that exceeds regular consumer demand, delivery address located in regions outside our official shipping coverage, or previous violation records of these Terms of Service from your user account. Your purchase contract for the product only comes into formal effect after we have verified the validity of your payment and sent you an official order confirmation email.

All payments for orders on our platform can be completed via the secure, authorised payment channels supported on our checkout page. By submitting your payment information, you confirm that you are legally authorised to use the selected payment method for the transaction, and the payment details you provide are fully accurate and valid. All payment processing activities are handled via encrypted, industry-standard secure gateways, and we will never store the complete sensitive card details of your payment instrument on our local servers, in full compliance with global payment security regulations.

You are prohibited from using any unauthorised software, automated bot tools, web scraping programs, or other malicious technical methods to conduct bulk order submission, malicious inventory snapping, or unauthorised price data crawling on our website. Any user found to be engaged in such activities will have all their related pending orders cancelled immediately, and their user account will be permanently suspended from accessing our platform. We reserve the right to pursue corresponding legal compensation for any operational losses caused by such improper activities.

4. User Conduct and Acceptable Use Policy

When you access our website and use our services, you agree that you will not engage in any of the following prohibited activities:

• Uploading, posting, or transmitting any malicious code, virus, harmful program, or disruptive technical content that may damage the normal function of our website platform, the server systems of ICONIC ELECTRONICS PTY LTD, or the device systems of other platform users.
• Making false malicious reviews, defamatory statements, or abusive, harassing, threatening communications towards our staff, or other customers on our platform.
• Infringing upon the intellectual property rights, copyrights, trademarks, or other legitimate legal rights of ICONIC ELECTRONICS PTY LTD, or any third party related to our platform.
• Reproducing, duplicating, copying, reselling, or exploiting any part of our platform service content for any commercial purpose without our explicit written authorisation.
• Using our platform for any illegal purpose, or violating any applicable local, national, or international laws and regulations in your jurisdiction of residence.

As a user in our community of device enthusiasts who prioritize device protection and reliable connected experiences, you are welcome to submit genuine, objective product reviews for the items you purchased from us. By posting a product review on our website, you grant ICONIC ELECTRONICS PTY LTD a non-exclusive, royalty-free, permanent, and global right to use, reproduce, modify, publicly display, and distribute your review content for the purpose of product promotion and platform display. We reserve the right to moderate and remove any review content that we determine to be false, abusive, or irrelevant to the corresponding product.

5. Intellectual Property Rights

All content published on the website www.iconicelectronicsltd.com, including but not limited to website page design, text content, product images, brand logos, graphic layouts, video demonstration materials, platform source code, and all service-related intellectual property, are the exclusive property of ICONIC ELECTRONICS PTY LTD. These contents are protected by Australian copyright laws, international trademark regulations, and other applicable intellectual property laws. Without our prior explicit written permission, no user or third party is allowed to copy, distribute, modify, publicly reproduce, or use any of the above intellectual property content for any non-personal or commercial purpose.

The “ICONIC ELECTRONICS” brand name, brand logo, and all related brand identifiers are registered trademarks owned by ICONIC ELECTRONICS PTY LTD. No unauthorised use of our brand trademarks is permitted, and we will take strict legal measures against any trademark infringement activities that mislead consumers or damage our brand reputation.

6. Limitation of Liability

ICONIC ELECTRONICS PTY LTD shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or our purchased products, including but not limited to lost profits, data loss, device damage caused by improper use of our products, or business operation losses, within the maximum scope permitted by applicable laws. Under no circumstances shall our total aggregate liability to you for any claim related to our platform services or product purchases exceed the total amount you actually paid for the specific order that triggers the relevant claim.

We do not warrant that our website service will be completely uninterrupted, error-free, or fully secure at all times. There may be occasional scheduled system maintenance, temporary platform downtime, or unforeseen technical glitches that affect your access to the website, and we will make reasonable efforts to minimise the impact of such events and restore service functionality as soon as possible. Our 24/7 customer support team will always be ready to assist you with any issues you encounter during your shopping journey.

7. Policy Amendments and Governing Law

ICONIC ELECTRONICS PTY LTD reserves the right to update and revise these Terms of Service at any time to reflect changes in our service operations, new regulatory requirements, or business adjustments. When we make revisions to this document, we will update the effective date at the top of the Terms of Service page, and publish the revised version on a prominent position of our official website. For major revisions that significantly alter your rights and obligations under this agreement, we will send you a formal notification via email to your registered account address. Your continued use of our website and placement of new orders after the revised terms take effect will be deemed as your acceptance of the updated clauses.

These Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Australia. Any dispute arising out of these terms, your use of our platform, or your product purchase from our store shall be submitted to the exclusive jurisdiction of the courts located in New South Wales, Australia.

If any single clause in these Terms of Service is determined by a competent court to be invalid, unenforceable, or against applicable laws, that specific clause shall be deemed severable from the rest of the agreement, and the remaining clauses of these Terms of Service shall remain in full legal force and effect.

If you have any questions, comments, or concerns about any part of these Terms of Service, please reach out to our customer support team at [email protected] at your earliest convenience. Our team will respond to your enquiry in a timely manner to help resolve any confusion you may have.